Frequently Asked Questions
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Any items you rent are available to you for 3 days for the same charge. Items have to be returned on the 4th day to avoid incurring additional Rental Charges.
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No, we offer upgrades to include design, set-up and strike services.
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For any of our services, when we deliver or pick up our items, additional charges apply. Our warehouse is based in Cerritos and usually charges to the neighboring cities start at $135.
You also have the option to pick up and return items to our Cerritos warehouse.
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When you rent items, we charge a small 7% of your total order fee, for the safe use and return of the items. if any minimal damage occurs, you will not be charged extra for the item. This waiver does not cover broken items, which have to be returned, if broken. Broken items are subject to additional charges.
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Yes, you can ask for the return gifts or welcome packages as an order on its own. You do not need to book the event decor with us.
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You can read our full terms and conditions here.

